Hawaiian Telcom said Friday that it has begun launching its cable television service on Oahu. The company on June 24 was awarded a 15-year franchise for a TV service by the Hawaii Department of Commerce and Consumer Affairs. The company’s service, named Hawaiian Telcom TV, will include more than 250 channels of local and premium [...]

This past week I read two amazing customer service stories. First, there’s Sarah Green’s story on how she left her friends house keys with an Amtrak employee because she forgot to deliver them herself before she left for Boston. The Amtrak employee delivered the keys of course. Then there’s Rick Broida who’s two HP desktop [...]